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Processing Times:
Orders are typically processed within 1-2 business days before shipping.
Estimated Delivery Times:
- USA / UK / EU Shipping: 3-5 business days.
- Rest of the World: 5-15 business days.
Shipping costs vary based on your location and the size of your order. You'll see the final shipping cost at checkout.
Yes, domestic UK & USA orders receive free shipping when the total oder value is over $50.
Yes, once your order ships, we'll send you a tracking number via email.
Absolutely! We ship worldwide. Shipping times and costs will vary based on your location.
Each product page includes a size chart to help you choose the right size. If you're still unsure, our customer service team can assist you.
Our "Love It Guaranteed" policy means that if you're not completely satisfied with your purchase, we'll issue a full refund. We want you to love every product you buy from us.
Please note that the refund will not include any shipping fees, and this policy does not apply to free items or gifts. Additionally, a small restocking charge, depending on the item, will be deducted from the refund amount.
Please contact customer service team to get more information.
As our products are custom made to order, we do not accept returns. Please review product details and ask any questions before purchasing. Your satisfaction is important, and we appreciate your understanding of our policy.
For incorrect or faulty items, contact us within 7 days of receipt. Include your order number and a photo of the item's condition. The item must be unused, with tags, and in original packaging.
Thank you for your understanding.
Please access the contact us page to submit your inquiries. We are accessible 24/7 to assist with your shopping needs.